Steve Jobs
Product taste, craft, minimalism
Learning Completeness
Expertise Profile
Mental Models
Focus = Saying No
Focus means saying no to the hundred other good ideas.
The Whole Widget
People serious about software should make their own hardware.
Connecting the Dots
You can't connect the dots looking forward; trust they will connect in the future.
Death as Decision Tool
If today were your last day, would you do what you're about to do?
Reality Distortion Field
Make impossible goals seem possible by convincing others.
Technology × Liberal Arts
Technology must be married with the liberal arts to yield results that make our hearts sing.
Decision Heuristics
01Start with subtraction
iPhone abandoned physical keyboard despite consumer expectations.
02Don't ask users what they want
No one asked for an iPod before it existed.
03A Player self-reinforcement
Mac team of 100 created a revolutionary product.
04Perfection in unseen places
Mac's circuit board had to be aesthetically pleasing.
05Define in one sentence
iPod = "1,000 songs in your pocket".
06Care about doing right, not being right
App Store pivot from closed to open platform.
07Elevate the problem
WWDC 1997 response elevated to customer experience philosophy.
08Use death as a filter
Daily self-reflection in the mirror.
Anti-Patterns
01Mediocrity is unacceptable
02Survey-driven innovation
03Committee decisions
04Sales-driven company
05Compromising quality
Intellectual Lineage
Timeline
Born and adopted by Paul and Clara Jobs
Felt chosen, not abandoned.
Entered Reed College, dropped out after one semester
Learned to follow curiosity without paying for things with no apparent use.
Traveled to India, studied Zen with Kobun Chino Otogawa
Zen became a lifelong spiritual foundation—simplicity, intuition, beginner's mind.
Founded Apple with Wozniak in a garage
Realized technology's value only when it reaches users.
Launched Macintosh
First product to embody 'technology × humanities'.
Ousted from Apple
Being fired was the best thing that happened—shattered arrogance, started anew.
Acquired Pixar
Learned the power of storytelling—stories matter more than technology.
Lost Interview with Bob Cringely
Most candid conversation. "I don't care about being right."
Returned to Apple, cut 90% of product line
Focus means saying no. Think Different.
Launched iPod
'1,000 songs in your pocket'—defined product in one sentence.
Launched iPhone
Career pinnacle. Redefined the phone.
Opened App Store
Biggest 180-degree turn. Admitted being wrong.
Launched iPad
Last big bet. Post-PC era.
Resigned as CEO, passed baton to Tim Cook
"Never ask what I would do. Just do the right thing."
Passed away, last words "Oh wow. Oh wow. Oh wow."